Student Policy

Bookings & Payments
All bookings made for training courses at JD Aesthetics Academy are final. Due to the nature of our scheduling and digital access to course materials, we operate a strict non-refundable policy on all courses, training sessions, and masterclasses. By enrolling, you acknowledge that your payment secures both your digital resources and a reserved place on your chosen training date.

We do not offer refunds for:
Change of mind
Scheduling conflicts
Inability to attend due to personal circumstances
Delays in submitting the required documentation or ID

We reserve the right to reschedule training dates due to unforeseen circumstances. In this case, an alternative date will be offered, but no refunds will be issued.

Course Access & Attendance
Access to online course materials is granted only after all onboarding stages have been completed, including the submission of ID, insurance, and credential documentation. It is your responsibility to ensure this is completed prior to your chosen training date.

Failure to attend the practical session without prior written notice will result in full forfeiture of your place and payment. Students arriving late to their practical training may be refused entry and required to rebook at their own expense.

Certification
Certificates are issued only upon:
Completion of all online modules
Attendance and successful participation in the practical session
Compliance with all onboarding requirements

We do not issue partial certifications or letters of attendance for incomplete courses.

Student Conduct
We maintain a professional, supportive learning environment. JD Aesthetics Academy reserves the right to remove any student from a course, without a refund, for behaviour deemed disruptive, disrespectful, or non-compliant with our policies.